Experience
Technology Consultant
Provide expert consulting services in IT operations, system architecture, and technical implementation with focus on containerization, WordPress solutions, and database optimization.
- Design and implement containerized solutions using Docker and NGINX for improved scalability
- Develop custom WordPress solutions including multisite configurations and WP REST API implementations
- Configure and optimize database systems including MySQL/MariaDB with Redis caching
- Implement comprehensive security measures including SSL/TLS, JWT authentication, and API security
Business Analyst II
Led Computer System Validation (CSV) projects and managed validated laboratory systems while providing technical solutions and support for Basic Research Operations.
- Led Computer System Validation (CSV) projects and qualified system administration
- Developed custom C# solutions for Watson LIMS software, optimizing sample management
- Managed multiple business applications and provided tier 3 support
- Implemented technical strategies for validated laboratory systems
Systems Architect
Led information management initiatives and implemented technical strategies for validated laboratory systems while ensuring business continuity for manufacturing and research operations.
- Architected and implemented technical strategies for validated laboratory systems
- Led emergency business continuity procedures for manufacturing and research systems
- Established system procedures in validated environments
- Provided expert guidance on network integration and system configuration
IT Manager
Led departmental IT operations with focus on HIPAA compliance, technical innovation, and improved service delivery. Recipient of UCSF Great People Award (2007).
- Managed departmental IT operations ensuring HIPAA compliance
- Implemented first CMS system, reducing external dependencies
- Developed comprehensive helpdesk system improving response times
- Created custom RSS integration for faculty publications
- Recognized for outstanding customer service and technical innovation